CRM SOLUTIONS

CRM Solutions

Customer Relationship Management is a strategy to solidify relations with customers and at the same time reducing cost and enhancing productivity and profitability in business.An ideal CRM system is a centralized collection all data sources under an organization and provides an atomistic real time vision of customer information. A CRM system is vast and significant, but it be can implemented for small business, as well as large enterprises also as the main goal is to assist the customers efficiently.

In the rapidly developing world of Information Technology, the Customer Relationship Management (CRM) software is commonly used by small and large companies for keeping record of customers and facilitating the work of sales representatives to enhance the efficiency of customer services. When the customer’s needs become top priority, the whole sales process is also significantly improved. Therefore, CRM application development and CRM integration become an integral part of today’s solution packages offered by our specialists. It is a well known fact that a good relationship with a customer is the basis for successful trade. Thus, the primary objective of CRM is to ensure the highest quality service for the customer with the help of various tools and solutions. Consequently, CRM development needs to be carried out in strict compliance with the present day market’s harsh requirements. It is successfully realized by means of implementing various Customer Relationship Management application programming strategies. Thus software is designed in compliance with specific needs of a particular business, irrespective of its size: CRM for small business is as essential as for any large company. Small business Customer Relationship Management software requires as much expertise as any other solution.

Magic Solutions's CRM Advantages:

  • You have full control of the software and data - install it at your corporate network and you do not need to be concerned with the security and privacy of your data
  • Customizable - Customize it to fit your needs - you have full access
  • PHP-MVC Basede - Easy to maintain and customize (structured framework and architectural pattern)
  • Manage Customers and Prospects  - Easy to use Contact Management System
  • Manage Estimates - Manage estimates with ease
  • Manage Jobs and Workloads - Manage jobs and employee's assigned work
  • Notifications and Reminders - Notifications and Reminders on due dates and changes
  • Users and Groups - Create and manage users and groups with eas
  • Reports - Productivity reports, Team Time Card report, Team Availability Report, Project and Task Group hours and due date reports, etc.
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